A luxurious, landmark waterfront hotel, Westin ensures your every comfort is met at the Harbour Castle. Beautifully appointed guest rooms with Westin’s signature Heavenly Bed and Bath offer a welcome retreat at the end of a busy day spent sightseeing. There’s also a heated indoor swimming pool in which to wallow and the WESTIN Workout Gym, overlooking the picturesque Toronto Islands — enough to inspire anyone to take to the treadmill! Afterwards, recline in the whirlpool or, if you’ve still energy to spare, perhaps a game of tennis or squash may tempt you. There are plenty of restaurants close by but highly recommended are both the hotel’s eateries. The Mizzen serves exquisite à la carte dishes alongside a very tempting buffet to start your day, and when evening comes around why not try the incredible cuisine of Michelin Star chefs Ernesto & Alfonso at Don Alfonso 1890. If you're looking for something a bit more chilled, retire to the Chartroom Bar and Lounge where you can grab a local brew and a range of dishes, throughout the day.
Amenities
Tennis
Kids Club
Wheelchair access
Bar
Fitness Centre/Gym
Laundry Service
Restaurant
Room Service
Swimming Pool
Close to City Centre
Where is it
In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.
Hotel information
977 rooms on 35 floors. All feature a Westin Heavenly Bed®, air-conditioning, LCD TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, bath robe, slippers, iron and ironing board, and mini fridge.
Standard Guest Rooms feature city views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Lake View rooms overlook the water, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Studio Suites are corner rooms that are larger in size and offer views of Lake Ontario, with an additional seating area, and 1 king-size bed, sleeping maximum 2 adults.
Don Alfonso 1890 (Italian restaurant, open for dinner). The Mizzen Restaurant (à la carte and buffet options, open for breakfast). Harbour Coffee Bar and Marketplace. Chartroom Bar and Lounge (lobby bar open daily for cocktails, local brews, and innovative dishes).
Indoor heated swimming pool and whirlpool. 24-hour WESTIN Workout Fitness Studio. Yoga and meditation studio. Rooftop tennis court (open seasonally). Indoor squash court (temporarily closed). Westin Family Kids Club. RunWestin® programme. E-bike rental.
Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Valet parking C$55 plus tax per night (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge
Please note: the property's south tower has closed for renovations which are expected to last for the next year. Guests will not be accommodated in this tower and the lobby and public areas are not impacted.
Based on 5566 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2173)
Very good (2053)
Average (829)
Poor (308)
Terrible (203)
Stop off Two of my 60th Birthday Celebrations
Jan 14, 2025StewartjoyceSwindon, United Kingdom
We stayed here for one night, as part of my 60th Birthday, this hotels is bang on the Harbour, with stunning views, our room was very comfortable, a good bar area on ground floor, which can be slightly chilly in the winter months, due the large area of the reception. Team were very helpful, they have. Grab & Go cart for early risers. This was… Read more
We stayed here for one night, as part of my 60th Birthday, this hotels is bang on the Harbour, with stunning views, our room was very comfortable, a good bar area on ground floor, which can be slightly chilly in the winter months, due the large area of the reception. Team were very helpful, they have. Grab & Go cart for early risers. This was operating during our night, but the team still arranged a more than adequate take-away for us as our flight was early. Read less
Disappointing Stay
Jan 12, 2025W8482ZCtomwOttawa, Canada
During my two-night stay, I encountered significant issues that required me to change rooms twice, resulting in a highly disappointing experience. Based on this, I will not be returning to this hotel. Issues, in order of occurrence: 1. Upon checking into the first room, I immediately noticed urine stains on the toilet seat. This indicates the… Read more
During my two-night stay, I encountered significant issues that required me to change rooms twice, resulting in a highly disappointing experience. Based on this, I will not be returning to this hotel. Issues, in order of occurrence: 1. Upon checking into the first room, I immediately noticed urine stains on the toilet seat. This indicates the room was not cleaned thoroughly, falling far short of expected cleanliness standards. 2. When I raised this issue and requested a room change, the front desk associate, Oliver, responded by mentioning he had just returned from a five-day trip to New York and suggested that such oversights "happen all the time." As a loyal Marriott guest with over 400 nights of stays, I find this normalization of substandard service unacceptable and uncharacteristic of the brand. It set a troubling tone for the rest of my experience at this property. 3. In the new room, I discovered there was no hot water available, forcing me to take a cold shower. 4. After reporting the issue, maintenance arrived and claimed to have resolved the hot water problem. However, the water temperature remained lukewarm at best, necessitating another room change. 5. Later, I learned from staff that the hot water issue is a known problem in that section of the building. This raises the question: why assign guests to rooms with unresolved issues, particularly when the problem is well-known? 6. To compensate for the series of issues I encountered, the front desk promised to send a bottle of wine to my next room. However, this promise was not fulfilled, further underscoring the lack of follow-through and attentiveness. 7. At breakfast, I found breadcrumbs in a supposedly clean coffee mug. While occasional oversights can happen, this highlights a lack of attention to detail in ensuring the cleanliness of tableware. Guests should not need to point out such issues; proactive quality control should prevent them from occurring. These incidents reflect a disappointing level of service, cleanliness, and overall management at this property, which is inconsistent with the high standards I have come to expect from Marriott. Read less
Wonderful hotel in an amazing location
Jan 3, 2025paulwinters74Taunton, United Kingdom
Had a great family vacation at the Westin Harbor Castle over the Christmas period. The rooms were very clean and with wonderful views of the Toronto Islands (especially with fireworks on NYE) The staff are all amazing and everything we had from the room service or bar menus was perfect. A great stay and we will be back!
Enjoyable Stay at the Harbor Castle
Dec 20, 2024Kate THampshire, United Kingdom
I had a great view from the 30th floor, breakfast was good and the pool and gym were welcome diversions. Staff were very friendly and my room was clean. I spent an enjoyable couple of nights at the Harbor Castle and look forward to my next visit.
Great location, nicely renovated rooms, great bar service!
Dec 16, 2024Connie AWest Fargo, North Dakota
Stayed here when visiting Ontario for Mapleleafs game! Very short walk to Hockey Hall of Fame & Scotiabank Arena. A bit further walk to the Distillery District. We reported a scraping of the new glass bathroom door and it was fixed by the time we came back from breakfast. Gustavo and Jose were wonderful bar tenders! Only had small bites but… Read more
Stayed here when visiting Ontario for Mapleleafs game! Very short walk to Hockey Hall of Fame & Scotiabank Arena. A bit further walk to the Distillery District. We reported a scraping of the new glass bathroom door and it was fixed by the time we came back from breakfast. Gustavo and Jose were wonderful bar tenders! Only had small bites but meatballs were delicious. Read less
Stop off Two of my 60th Birthday Celebrations
