Southern Sun Cullinan

Cape Town, South Africa

Virgin rating

The hotel

Notable for its impressive tower, this hotel's style has been borrowed from the best ideas of classical architecture. The lobby is particularly impressive with its marble columns, bronze sculptures and huge picture windows leading out on to the pool, surrounded by an attractive terrace with neo-classical colonnade. All rooms command views of the city, Table Mountain, the harbour or the Atlantic Ocean. Stella Cafe and Bar has a Parisian chic vibe indoors, or you can dine al fresco overlooking the pool, with a fantastic selection of South African wines to compliment your chosen dish - an ideal way to wind down after a day of meetings or sightseeing. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Near the V&A Waterfront. Transfer time from airport: 20 min.

Hotel information

394 rooms. All with air-conditioning, complimentary WiFi, TV, tea/coffee maker, safe and hairdryer. Standard rooms with 2 twin beds or 1 queen-size bed, sleeping max 3 adults, or 2 adults and 2 children.

Executive Rooms are spacious rooms that include a fully stocked mini bar* with a large en-suite bathroom featuring separate bath and shower, and master bedroom with 1 king-size bed, sleeping maximum 2 adults.

Suites have a separate living area featuring a fully stocked mini bar* as well as large en-suite bathroom and master bedroom with 1 king-size bed, sleeping maximum 2 adults. Suites include full butler service.

Peach Tree Restaurant (a la carte breakfast and dinner, Cape Malay fusion). Stella Cafe & Bar (indoor and al fresco dining, serving food, coffee and a large selection of South African wines). In-room dining available. 

Outdoor heated swimming pool. Fitness centre. Mangwanani Spa offering a range of treatments*. 

Complimentary WiFi. Concierge. Airport shuttle service* (on request). Secure underground parking*. 

Wheelchair-accessible rooms with queen-size bed and roll-in shower.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1289)
  • Very good (813)
  • Average (226)
  • Poor (79)
  • Terrible (48)
Image of the Tripadvisor rating Beautiful and great breakfast. Friendly staff, comfy beds, convenient location, nice pool and spa

Jan 21, 2025 LoriKLovesTravel

The room was clean, spacious, and had a very comfortable bed. Fridge and safe in the room. Nice fitness room, pool, and the most amazing breakfast ever! Made to order omelettes, cappuccino, fruit, nuts, muffins… everything!! Friendly staff and fresh infused water in the lobby 24/7
Image of the Tripadvisor rating Overwhelmed and underwhelming

Jan 15, 2025 WhitlocksEnd Hollywood UK

The overriding memory of our stay at this hotel was the inordinate time spent queuing, firstly to check and then having to return a second time to collect our room key as rooms were not available at the time of arrival. In both of these instances we waited more than 20 minutes. Things weren’t much better when it came to check out. The hotel was… Read more
The overriding memory of our stay at this hotel was the inordinate time spent queuing, firstly to check and then having to return a second time to collect our room key as rooms were not available at the time of arrival. In both of these instances we waited more than 20 minutes. Things weren’t much better when it came to check out. The hotel was obviously operating at near capacity and staff were struggling to cope! Not the greatest room, difficult to use our electrical adapters in the wall plugs, a bit of initiative was required to keep them plugged in. Amazingly there are no USB plugs, which is surprising in this day and age. Getting water and particularly soap for our room was particularly challenging. The pool is very small for the size of the hotel and it was difficult to get a sun bed. On a more positive note, the staff were always extremely friendly and professional, even though they seemed overwhelmed. The shuttle to/from the Waterfront was excellent. It was a bonus that cold drinks and snacks were always available in the lobby. Read less
Image of the Tripadvisor rating Great 5 STAR treatment.

Dec 25, 2024 Pioneer787750 Pretoria, South Africa

5 star rating. Staff are friendly and well trained. It's my home away from home.. The GM Jacques is an amazing leader. I would like to recommend Jacques to his management for an award of the best customer experience. Loved every minute of my stay.
Image of the Tripadvisor rating Bad service

Dec 23, 2024 Ananda A

Very bad service. 1. Not warm welcoming at reception. Slow service.Not well trained people. 2. The bathroom and bath tub of my room was dirty and I couldn't sleep and rest well. Matress not good. (They offered me some food but it is not enough to solve the issues). Service is not good for a 4 star hotel. 3. I didn't sleep at all and I almost… Read more
Very bad service. 1. Not warm welcoming at reception. Slow service.Not well trained people. 2. The bathroom and bath tub of my room was dirty and I couldn't sleep and rest well. Matress not good. (They offered me some food but it is not enough to solve the issues). Service is not good for a 4 star hotel. 3. I didn't sleep at all and I almost miss my tour in the morning. I spoke with a manager and they promised me that after my stay, the general manager will be in touch with me to solve the issues and it didn't happen. I am also a Southern sun member. In most 4-5* hotels if issues arise, they usually credit some points-credits in member's accounts but in this case, they are not interested in taking responsibility and solve the several issues I found in my stay. Not recommended. Read less
Image of the Tripadvisor rating Heaven on earth

Dec 12, 2024 Dee M

Sonwaabise was excellent on check in. A gem to keep in your business. Thank you great service indeed. The room was recleaned when I highlighted some issues to be spotless. Really love staying at Cullinan. Will definitely recommend to friends and family😍👍